About the event

Annual CEE SME Banking Club Conference

During Annual SME Banking Club Conferences for the Central and Eastern Europe region (CEE), business bankers and fintech experts meet to discuss the latest digital transformation trends in the SME banking segment and the role of new players in the SME financial services’ market.

Key Topics 2024

HOW AI IS DRIVING THE BANKING REVOLUTION

How AI is changing SME Banking. Banks’ use cases and strategies

FUTURE CUSTOMER JOURNEY IN SME BANKING

Let’s discuss how the future customer journey will look like if we consider the latest technologies such as AI-powered customer service, adoption of augmented reality (AR) and virtual reality (VR), usage of new data available (e-invoicing, open banking, etc.) and advanced data analytics to create a personalized offer.

CYBERSECURITY

How to be cyber secure and cyber resilient in SME Banking, considering the latest challenges: a shortage of professionals with cybersecurity skills, an increase of more sophisticated and smarter AI-powered attacks, and social engineering attacks. In 2024 it will be important to become cyber resilient, as the hard truth shows that even the best security measures can’t guarantee 100 percent protection. The ability to ensure continuity of operations in the situation of a cyber-attack is becoming a must.

FUTURE DIGITAL BANKING: THE EVOLVING LANDSCAPE OF UX/UI

After implementing main banking functionalities in digital banking channels for SMEs, banks should focus now on UX/UI to differentiate on the market, provide convenient digital banking for SMEs, and monetize more from digital banking. Let's discuss how UX/UI will shape the future of SME Banking.

FUTURE DIGITAL SME LENDING & RISK MANAGEMENT

It’s time to start actively using data, AI, and machine learning to drive efficiency and accuracy in SME risk management and decision-making. Because SME Risk Management is important for SMEs' business survival. It’s time to start lending to SMEs on a scale and monetize digital SME lending processes. Otherwise, why do you have SME Risk Management at all?

OPEN BANKING & INTEROPERABILITY

How to embrace interoperability and align with end-user platforms (banks, e-commerce, e-invoicing, accounting, and insurance offers) to compete for the benefit of the end-user (and scale).

Key Speakers 2024

Olena Gryniuk

CEE Director at SME Banking Club

Klaudia Archimowicz

Head of Client Services at Verita HR & Magazyn Rekruter

Katalin Kauzli

Co-founder & Business Development Director at Charlie-India

Christian Ruehmer

Co-Founder at Q-Lana Inc

Šimon Kočí

Co-founder at Everly.eu

Michał Pawlik

Vice-President of Business Development for CEE at Nethone

Alexis Faulkner

Digital Banking Manager at BKS BANK

Andras Rung

Founder, CEO, UX Strategist at Ergomania

Deeptasree(Dee) Mitra

Managing Director, Contextual Banking, BaaS and Embedded Finance at Deutsche Bank

Stefanie Prinz

Head of UI/UX bei Erste Group Bank AG

Florent Odai

Group Product Owner SME Digital onboarding in CEE region at Raiffeisen Bank International

Enrique Caballero

EMEA Sales Director at Aware, Inc

Tomas Stegura

Executive Director - SME & Corporate segment management and business development at CSOB

Tomas Tagliani

General Manager and Co-Founder at Falcondale

Kamil Gosławski

Senior Key Account Manager at CRIF Poland

Balazs Topor

SME Product & Segment Leader at Raiffeisen Bank International

Diederick van Thiel

Visionary AI-tech entrepreneur, CEO at Advicerobo (Netherlands)

Gizem Örs

Digital Business Banking Tribe Lead at ING Türkiye

Onur Gul

Head of Digital & Remote Sales and Marketing, Business Banking at ING Türkiye

Kim Dressendoerfer

Senior Account Technical Leader at IBM, Founder of the A Woman in AI Initiative

Jan Lastuvka

CEO & Founder at Lemonero, The Czech Rep.

Amadeus von Kummer

Chief Market Officer at Teylor, Germany

Meaghan Johnson

Fintech researcher and consultant Founder at Digital Magss, Portugal

Michał Grabowski

Head of SME Ecosystem Division w mBank, Poland

Why to attend in 2024?

LEARN BEST PRACTICES

30+ speakers from different countries are ready to share with you their best practices, views, and strategy on servicing SME customers!

CELEBRATE THE BEST SME BANKERS IN THE REGION

The only SME Banking Awards in the CEE region! Best SME bankers and digital SME Banking solutions will be awarded during the Awards Ceremony!

HYBRID EVENT

Virtual and In-Person experience. Join us In-Person or watch Conference Stream and Network Online!

DC TOWER IN VIENNA

In 2024, we gather in the most modern and the tallest building in Austria (and second tallest in the CEE region, having 220 m in height) with the best view of Vienna.

Annual CEE SME Banking Awards

  • The Best Online Banking in the CEE region
  • The Best Mobile Banking in the CEE region
  • The Best Digital SME Lending in the CEE region
  • The Best Digital SME Lending in the CEE region among FinTechs

Interviews

CEE22: Cooperation between banks and fintechs. Interview with Šimon Kočí

More and more banks have seen fintech as the fastest way to accelerate their digital transformation processes. Long gone are the days when they...

News

CEE23: Digitalizaion of SME Sales

How to acquire SME customers digitally - this was the topic of the panel discussion at our latest CEE23 SME Banking Conference, which took...

CEE23: Digital Customer Onboarding & prevention of frauds

How has the digital onboarding process of SME customers evolved over the past few years? What are the biggest challenges in the digital...

Watch cee23 presentations

Conference news